Discover Unparalleled Assisted Living and Memory Care in Richardson, Texas

My family was so impressed by the compassion shown by everyone at Monarch during our very raw and recent experience there. We moved all our mother's furniture and items into Monarch in the midst of her taking a decline in health, going from her Independent Living apartment to physical Rehab facility to UTSW Clements in 5 short weeks.. She never got to see her new apartment as 2 weeks into what would have been her first month at Monarch, she had to be transferred to TBoone/Faith Hospice. Since she was paying both for her last month in the IL Apartment, plus Monarch, we asked for some financial refund consideration from Monarch given that Mom was unable to move in (in fact she passed yesterday, 12 hours after hospice). We can't thank Monarch enough for how reasonable, compassionate, and caring they were toward her situation (and of this writing they don't even know she's passed). They agreed to do something for us in terms of a credit consideration that was most appreciated and above-and-beyond. These are good people running Monarch. We so wish our mom would have agreed to move sooner as she would have thrived here.